Live Chat Software

Shipping & Returns



Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Free Shipping Terms

We will ship for Free to Canadian and U.S.A. addresses that are on a normal UPS and Canada Post/U.S. Post normal ground delivery routes. Air/Ship Transportation destinations are not included.

Known Exclusions Canada include but not limited to

Nunavut, Northwest 
Territories.

Known U.S.A. Exclusions include but not limited to

Alaska, Puerto Rico, Virgin Islands.

MY ADDRESS IS AIR OR SHIP DELIVERY ONLY WHAT DO CAN I DO?

Phone, E-mail us or contact us via our online chat system and we will be glad to give you a discounted shipping quote to your location not covered by our Free Shipping Area